HTE412
Digital Transformation
Faculty
Laura Morris
Programme Leader, Transformation Delivery Specialist, Coach. Owner and Director of FoxHouse.
Course length
Duration
Total hours
Credits
Language
Course type
Fee for single course
Fee for degree students
Skills you’ll learn
Overview
This course, Digital Transformation, examines both the theory and practice of transformation across industries and organisations of all sizes. Designed for aspiring leaders, change agents, and innovators, it explores the lifecycle, scale, and pace of transformations, distinguishing them from conventional change initiatives. Participants will learn about the lifecycle of transformation, the importance of articulating a simple vision, strategy and plan, the delivery process – its rituals and rhythms and how to anticipate and manage things that go wrong!
Through interactive discussions, case studies, and hands-on exercises, the course introduces frameworks for digital delivery, leadership, and cultural change. Students will discover how technology serves as a catalyst for radical innovation as well as supporting execution of delivery and collaboration. Real-world examples, multimedia resources, and insights from leading thought leaders enrich the learning experience.
By the end of the course, participants will confidently navigate digital transformation challenges and possess the tools to drive projects that deliver meaningful and measurable impact.
Learning highlights
- Understand what makes transformation different from regular change.
- Learn how to develop a vision and strategy for transformation as well as how to plan and manage execution.
- Spot opportunities where digital tools can make bold, lasting operational improvements as well as how they support delivery.
- Explore important leadership styles and how effective collaboration and teamwork makes or breaks delivery success.
- Practice solving real-world problems with case studies and hands-on activities.
- Understand the most common pitfalls in digital transformation - how to mitigate risk and manage issues in delivery.
- Gain the skills to lead projects that make a real difference.
Course outline
15 classes
What is Transformation?
Discover how transformation differs from change and digitisation. Understand the strategic role of technology – is change essential for growth, adaptability, and survival?
What is Transformation? (continued)
Examine the scale, complexity, pace, and lifecycle of transformations. Learn how different contexts shape transformation strategies and the common execution challenges across industries and sectors.
Why do ‘transformation’?
Explore key drivers such as growth, regulation, and competition. Understand how motivations like threat, fear, opportunity, and innovation influence the direction and urgency of transformation initiatives. Why shaping an initiative and tracking it is important.
The deeper role of technology
Explore how digital tools cause or enable transformation. Understand the strategic use of technology to drive innovation, enhance efficiency, and create advantage alongside the role of PEOPLE in getting that delivered! We will also learn about the tools used within the team to foster improved collaboration and pace.
Who is Involved?
Identify stakeholders, customers, users, and teams in transformation processes. Analyse their roles, motivations, and potential conflicts, understanding the importance of aligning interests for successful outcomes and what can happen when alignment is impossible.
Communication in Transformation
Discover how simple, clear, transparent communication fosters alignment and engagement. Learn strategies to manage resistance and motivate teams. Learn about subtle narratives and focused messaging to build stakeholder confidence throughout the transformation process.
Governance and Decision-Making
Understand the importance of governance in transformation throughout the lifecycle. Explore decision-making structures that provide accountability, ensure progress, and adapt to evolving challenges during complex initiatives.
Communication in Transformation
Discover how simple, clear, transparent communication fosters alignment and engagement. Learn strategies to manage resistance and motivate teams. Learn about subtle narratives and focused messaging to build stakeholder confidence throughout the transformation process.
Team Dynamics in Transformation
Examine how diverse teams contribute to transformation success – people are messy and so is transformation. Learn to build, lead, and sustain high-performing teams by fostering collaboration, trust, and shared goals as well as embracing the ‘mess’.
Risks, issues and challenges.
Understanding the difference between managing risks to managing issues. Identify common risks in transformation projects, from resistance to technical setbacks. Develop skills to anticipate challenges, manage uncertainty, and ensure project resilience. Develop skills to deal with issues at pace and pivoting teams.
Cultural Change
Understand the role of organisational and team culture in transformation. Learn strategies for anticipating and planning for push back, fostering adaptability, overcoming resistance, and embedding change in wider values and behaviors.
Knowledge and insights
Learn to define and track key performance indicators (KPIs)in delivery. Develop skills to measure success, evaluate progress, and demonstrate the value of transformation initiatives. Keeping people in the loop is vital – so is the wisdom of human decision making,
Case Study: Success and Failure
Analyse real-world case studies of transformation successes and failures – do they really exist? Extract lessons on leadership, strategy, and execution to apply in your own initiatives.
Building Resilience in Transformation
Explore strategies to build organisational and team resilience. Learn how to adapt to setbacks, create anchors, maintain momentum, and sustain long-term change during complex transformations.
Final Reflections and Presentations
Conclude with student presentations and reflections on their projects. Share insights, receive feedback, and consolidate learning to apply in real-world transformation scenarios.
Course materials
Books
Media
Prerequisites
None needed – course is open to all with a curiosity to learn about transformation initiatives with a digital core.
Methodology
Students will learn through a combination of interactive lectures, hands-on workshops, and real-world project development. The course includes individual and group exercises to analyse case studies, design transformation initiatives, and solve simulated challenges. Students will engage in class discussions, where they will present their ideas, and receive feedback from the group. We will emphasis practical application of ‘theories’ and will be working collaboratively to develop essential critical thinking skills.
• Week 1: Explore the fundamentals of digital transformation, including its lifecycle, complexity, and drivers. Analyse and map real-world case studies to identify key roles and dynamics at play. Understand the role of technology in transformation.
• Week 2: Dive into strategic planning by creating a vision, aligning it with key drivers, and defining the governance and delivery rhythm of a transformation initiative.
• Week 3: Learn about keeping the show on the road – getting to the outcome, spotting problems, addressing critical challenges, incorporating strategic adjustments, tackling tactical changes, milestone management, and progress evaluation – tips, traps and survival strategies.
Grading
Laura Morris is a seasoned leader with over 25 years of experience delivering complex transformation programmes across public and private sectors. With expertise in technical, operational, and cultural change, she has managed initiatives with budgets exceeding £9 billion. Specialising in digital transformation, Laura excels in programme setup, recovery, and full lifecycle delivery. She combines proven industry-standard methodologies with innovative rhythms and rituals to navigate ambiguity and drive successful outcomes. Known for her strategic leadership, Laura builds high-performing teams and delivers tangible results. Her achievements include digital prison transformation, cloud transformation, cybersecurity recovery, mobile banking solutions, biometric systems, and emergency service communications reset, all with a focus on impactful and sustainable change.
See full profileApply for this course
Digital Transformation
by Laura Morris
Total hours
45 Hours
Dates
Jun 08 - Jun 26, 2026
Fee for single course
€1500
Fee for degree students
€750
How to secure your spot
Complete the form below to kickstart your application
Schedule your Harbour.Space interview
If successful, get ready to join us on campus
FAQ
Will I receive a certificate after completion?
Yes. Upon completion of the course, you will receive a certificate signed by the director of the program your course belonged to.
Do I need a visa?
This depends on your case. Please check with the Spanish or Thai consulate in your country of residence about visa requirements. We will do our part to provide you with the necessary documents, such as the Certificate of Enrollment.
Can I get a discount?
Yes. The easiest way to enroll in a course at a discounted price is to register for multiple courses. Registering for multiple courses will reduce the cost per individual course. Please ask the Admissions Office for more information about the other kinds of discounts we offer and what you can do to receive one.