HTEb414BKK
English Business Communication
Faculty
Adrianne Aiko Thompson
Professor of World Languages at Miami Dade College
Course length
Duration
Total hours
Credits
Language
Course type
Fee for single course
Fee for degree students
Skills you’ll learn
Overview
This course is a business English course for business people. It consists of authentic topics of great interest to everyone involved in or studying international business. The course reflects the latest trends in the business world. If you are into business, the course will greatly improve your ability to communicate in English in a wide range of situations. If you are a student of business, the course will develop the communication skills you need to succeed in a professional environment and will broaden your knowledge of the business world. Everybody studying this course will become more fluent and confident in using the language of business in a variety of contexts.
Learning highlights
- Improve your business vocabulary by developing listening, note taking, and summary writing skills.
- Develop your reading skills by reading authentic articles from the Financial Times and other newspapers and books.
- Discuss and respond to authentic issues related to business.
- Revise your language and grammar structures (which are common problem areas).
- Become more accurate in your use of English.
- Develop essential business communication skills, such as giving presentations, dealing with questions, taking an active part in meetings, negotiating, practicing strategies for telephoning and teleconferencing, and using English for networking and for a variety of business tasks.
- Analyze business problems and situations that allow you to use the language and communication skills developed in each session.
- Raise your awareness of potential problems or misunderstandings that may arise when doing business with people from different cultures.
Course outline
15 classes
First Impressions
- Presentations
- Networking
- Formal/Informal Language
- Case Study: Movers and Shakers.
Training
- Apprenticeships
- Clarifying and Confirming
- Writing Emails
- Case Study: Technology Training at a Large Multinational.
Energy
- Clean Energy
- Decision-Making
- Writing Reports
- Writing Reports Case Study: Energy Saving at a Leading Software Company.
Working Across Cultures 1
- International Presentations.
Revision and Progress
Test 1
Marketing
- Customer Relationship Management
- Making an Impact in Presentations
- Presentation Slides
- Case Study: Launching a New Campaign.
Ethics
- Corporate Responsibility
- Ethical Problem Solving
- Writing Action Points
- Case Study: Writing a Press Release.
Online Business
- Developments in Online Business
- Using Social Media
- The Five-Minute Presentation
- Case Study: Social Media Presentation
Working Across Cultures 2
Ethical International Business.
Revision & Progress
Test 2
Finance
- Sustainable Banking
- Managing Questions
- Interviews
- Case Study: Evaluating Business Ventures.
Consultants
- Operations Consulting
- Negotiating
- Summarizing Terms and Conditions
- Case Study: Writing a Formal Email to a Client.
Strategy
- Goals and Values
- Brainstorming and Creativity
- Writing Mission Statements
- Case Study: SWOT Analysis.
Working Across Cultures 3
- Socializing
Revision and Progress
Test 3
Prerequisites
Students should be at the CEFR B2 - C1 level to perform well in this course.
Before the course begins:
Purchase the textbook above (by June 18)
Complete your Flipgrid video self-introduction: https://flip.com/f54f07f4 (by June 18)
Complete the Google form: https://forms.gle/9juPXtsjUbj4DHz3A (by June 18)
Methodology
This course offers students a task-based, integrated skills approach to the development of core business skills. The course consists of instructor-led and small group discussions, pair work, role-play, individual and group work, with peer and instructor feedback.
Grading
Adrianne Aiko Thompson obtained a doctorate degree in curriculum and instruction, specializing in educational technology from the University of Florida, a master’s degree in teaching English to speakers of other languages (TESOL) from Columbia University, Teachers College, and bachelor’s degrees in Spanish and global studies from the University of Iowa.
She taught English in Japan for nearly nine years and is currently a professor at Miami Dade College, where she has taught English for academic purposes since 2002. She also teaches leadership courses in the Honors College and supports students on their transfer journeys to prestigious universities. Her academic interests include educational technology, linguistics & second language acquisition, classroom community, and Asian studies. She has led students in study abroad programs in Austria and Japan.
See full profileApply for this course
English Business Communication
by Adrianne Aiko Thompson
Total hours
45 Hours
Dates
Jun 19 - Jul 07, 2023
Fee for single course
€1500
Fee for degree students
€750
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FAQ
Will I receive a certificate after completion?
Yes. Upon completion of the course, you will receive a certificate signed by the director of the program your course belonged to.
Do I need a visa?
This depends on your case. Please check with the Spanish or Thai consulate in your country of residence about visa requirements. We will do our part to provide you with the necessary documents, such as the Certificate of Enrollment.
Can I get a discount?
Yes. The easiest way to enroll in a course at a discounted price is to register for multiple courses. Registering for multiple courses will reduce the cost per individual course. Please ask the Admissions Office for more information about the other kinds of discounts we offer and what you can do to receive one.