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Studies
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The Institute
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HTE408

Sales as a Science

Barcelona Campus
Mar 13, 2023 - Mar 31, 2023
From sales strategy and methodology, buying cycles, and customer journey, to a complete Sales Playbook, this course will provide students with a mind-opening journey through B2B sales.
Barcelona Campus
Mar 13, 2023 - Mar 31, 2023
Olaf Knijn

Faculty

Olaf Knijn

Head of Sales Strategy at HERE Technologies

Course length

3 weeks

Duration

3 hours
per day

Total hours

45 hours

Credits

4 ECTS

Language

English

Course type

Offline

Fee for single course

€1500

Fee for degree students

€750

Skills you’ll learn

EntrepreneurshipSalesNegotiationPresentingManaging a Sales FunnelSales Lead GenerationBuyer Journey
OverviewCourse outlineCourse materialsPrerequisitesMethod & grading

Overview

A complete and mind-opening journey into the world of B2B sales. This 3-week course combines in-depth B2B sales knowledge with very practical and ready-to-use tools and collateral from today's best and brightest sales minds combined into your own Sales Playbook.

While a fundamental knowledge and understanding of the learning tools central to the sales profession are integrated into the course, the most valuable lessons come from placing students directly into the role of CCO.

Learning highlights

  • Students will finalize a complete and practical Sales Playbook that will help them manage their own sales cycle and those of others.
  • The first session will deal with sales strategy and methodology: high-, low- or no-touch sales, the complexity of buying cycles and buying centers, value proposition crafting and business drivers are taken into consideration when designing the strategy.
  • From these fundamentals, we develop a customer centric b-2-b sales process with tools that can ramp up the salesforce (even a one-man band salesforce). All need to be very practical and used in everyday sales situations on the spot.
  • Finally, everything needs to be activated: we will attend more to the art of science, and exercise on negotiating, presentation skills, interview to qualify, and coach each other in learning-by-doing sessions.

Course outline

15 classes

Dive into the details of the course and get a sense of what each class will cover.
Monday
Tuesday
Wednesday
Thursday
Friday
Monday
1

Session 1

Introduction to Course

Defining (individual & group) goals together

Tuesday
2

Session 2

The Science of Sales: Designing your Sales Playbook I

Defining your sales story

Wednesday
3

Session 3

The Science of Sales: Designing your Sales Playbook II

Aligning selling to buying

Thursday
4

Session 4

The Science of Sales: Introduce Value to your Sales Playbook

Value proposition and translation in Euro’s

Friday
5

Session 5

The Science & Art of Sales: Activating your Sales Playbook

Design sales tools and collateral

Monday
6

Session 6

The Science of Sales: Designing your Sales Playbook III

Review and optimization

Tuesday
7

Session 7

The Science of Sales Finalize Playbook: Individual sessions

First iteration completed. Goal recalibration: on track?

Wednesday
8

Session 8

Morning: Teacher on stand-by

Afternoon session: The Art of Sales Activating Sales Plays I - Developing Sales

Guest lecture by Mr. M. Welch (Owner Welch Global consulting)

Thursday
9

Session 9

The Science of Sales: Activating Sales Plays II - Partnerships

Guest lecture by Partnership specialist (xxx @ yyy)

Friday
10

Session 10

The Art of Sales: Activating Sales Plays III - Presentation technique

Guest lecture by Mr. M. Verhaagen (former CCO Lufthansa - Blockchain Investor)

Monday
11

Session 11

The Art of Sales: Activating Sales Plays IV - Negotiations

Guest lecture by Negotiation specialist (xxxc @ yyy)

Tuesday
12

Session 12

The Art of Sales: Activating Sales Plays V - Objection handling

FBI style (Chris Voss based)

Wednesday
13

Session 13

No lecture Teacher on stand-by

Prep for Best in class presentations

Thursday
14

Session 14

Finalising the Sales Playbook

Presentations

Friday
15

Session 15

Finalising the Sales Playbook

Presentations and Goodbye

Prerequisites

Students need to be active in a Business-to-Business environment to fully enjoy the value of this course. Preferably they work for a company, or have founded a company, that has a proven value in the market and there are some first sales experiences already.

Methodology

Team-work (Students form teams that will create their own Sales Playbooks, observe sales behaviours, experiment with sales tools, and other key areas. The teams will also engage directly with professionals (CCO, negotiation expert, partner expert, sales psychology expert) and adapt and iterate their Playbooks on the basis of these interactions)

Lectures

Home assignments

Final presentation

Grading

The final grade will be composed of the following criteria:
20% - Personal development during the course
20% - Practise sessions on skills (questioning, presenting, objection handling, negotiating)
20% - Value Bridges created
40% - Final presentation of the completed Sales Playbook including self-developed tools
Olaf Knijn

Faculty

Olaf Knijn

Head of Sales Strategy at HERE Technologies

Olaf serves a Sales Enabler at SalesTomorrow, developing sales strategies for start-up’s, scale-up’s and corporates. Previously, he was involved as Global Sales Lead at HRS Group and as Global Sales Excellence Director at Lufthansa’s AirPlus. Prior to this Olaf has started and grown various bootstrapped companies (K2-B, PiM’S, SalesTomorrow), and gained field experience in sales as sales executive, sales Manager and Commercial Director within the software industry.

“In my professional career it has always been about building things. From early on I’d be selected to start up a new department, head up sales for a new product or start selling into a new market segments. Building something where there is still preciously little.”

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Sales as a Science

by Olaf Knijn

Total hours

45 Hours

Dates

Mar 13 - Mar 31, 2023

Fee for single course

€1500

Fee for degree students

€750

How to secure your spot

Complete the form below to kickstart your application

Schedule your Harbour.Space interview

If successful, get ready to join us on campus

FAQ

Will I receive a certificate after completion?

Yes. Upon completion of the course, you will receive a certificate signed by the director of the program your course belonged to.

Do I need a visa?

This depends on your case. Please check with the Spanish or Thai consulate in your country of residence about visa requirements. We will do our part to provide you with the necessary documents, such as the Certificate of Enrollment.

Can I get a discount?

Yes. The easiest way to enroll in a course at a discounted price is to register for multiple courses. Registering for multiple courses will reduce the cost per individual course. Please ask the Admissions Office for more information about the other kinds of discounts we offer and what you can do to receive one.